828-438-6037

5155 Western Avenue, Morganton, NC, 28655

http://www.doc.state.nc.us/DOP/prisons/western.htm

Western Youth Institution offender locator: Bond Information, Court Record, Charges, Booking Date, Inmate List, Status, Personal Description, Who's in jail, Bookings, Arrest Date, Bond, Eye Color, Probate Documents, Court Date, Arrests, Disposition, Commitment Date, Case Number, Warrant #, Sex, Last Name, Charge Information, Mugshots, Release Date.

This facility in North Carolina houses almost 785 male inmates in a 68-acre compound. All custody levels reside at the Western Youth Institution: maximum, close, medium and minimum, as there are separate compounds depending on security required. There are accommodations as well for inmates with mental illness and others for those housed awaiting trial. Western Youth Institution is a large facility capable of accommodating many different needs.

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Western Youth Institution — General Information

Inmate Search

To locate inmates at the Western Youth Institution, call this number: 828-438-6037. Prepare to be asked the inmate’s full legal name and date of birth in order to help facilitate an inmate search.

Sending a Mail/Care Package

Here are the basics of what you need to include when sending letters to inmates at the Western Youth Institution: the inmate’s last name and North Carolina DOC identification number and your sender’s name and complete return address. Without return information the mail will not be delivered.

Mail should be addressed like this:

Inmate name, Doc #

Western Youth Institution

5155 Western Avenue, Morganton, NC, 28655

Sending Money

You can send money to an inmate if you are approved to be on that inmate’s visiting list. You should reach out between 8:00 am and 5:00 pm Monday through Friday, to the visitor department 828-438-6037.

Once approved, you can put money in the inmate’s trust account through the online Inmate Trust Account Deposits service.

Phone calls

Inmates at the Western Youth Institution cannot receive phone calls but can make phone calls collect and or with a pre-paid phone account.

To receive a call from an inmate, you will need to accept the collect charges. If you have an account through Century Link’s billing agent (ICSolutions), you can be charged in real time instead of having the collect charges attached to your phone bill.

Inmates can make phone calls between 6 a.m. and 8:30 p.m.

Visitation

After you approved as a visitor, you should set up an account. This will allow you to set up a visit either in person or via video. To set up an account, click here. You can also call 828-438-6037 if you need assistance in setting up an account.

Setting up an account is free of charge, as is scheduling a visit. You will be able to schedule visits up to 30 days in advance, and need to schedule at least 7 days in advance. You can reserve up to 2 hours for each visit.

Visiting Hours

Saturday — 9:00 AM to 3:00 PM
Sunday — 9:00 AM to 3:00 PM

Directions

Refer the map below to find the driving directions.

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